PACNET Serices

PACNET is a company with expertise in telecommunication and digital information and communication technologies (ICT) that offers services to SMEs and residential customers. PACNET assists you on site and remotely in most ICT related areas.

Managed Services

With PACNET, you can grow as you go. This means you have the option of starting with the managed IT services most relevant to your business adapting as your needs change. Many  managers prefer we take the IT work off their hands. In this case, we manage their entire IT infrastructure, including desktops, servers, networks and more.

Manage and monitor desktops, laptops, servers and networks

  • Install, manage and update anti-virus, anti-spam and anti-spyware software
  • Back up servers and workstations  
  • Install and manage firewalls
  • Email hosting
  • Provide access to your email wherever you are
  • Provision of a customer advisor to ensure your IT needs are met on a regular basis.

In addition to the basic services, we supply additional services through
SLA - Service Level Agreements

  • Security strategy

  • 24/7 availability

  • Outsourcing

IT Consultancy

PACNET was built on the principals of providing quality and reliable service. We provide technical support and information technology consulting services, as well as hardware and software sales. Our strategy is to engage with your organization to provide proactive technology management. This has proven to be more cost effective than traditional support services that only repair or correct immediate issues. With our competitive product pricing and support strategy, we can save you money! At PACNET, we understand your organization is unique. We welcome the opportunity to find solutions that fit your requirements and specific initiatives!

Areas of expertise includes:

  • Server technologies: Microsoft, Linux
  • Messaging technologies
  • Windows, Lunix, MacOS, RaspberryPi_OS, Arduino
  • Virtual environnements
  • Firewalls, Routers et VLANs; WAN, MAN, LAN
  • Security and redundancy
  • Mobile and cloud Computing
  • Fibre, copper, WiFi and 4 & 5 G networks
  • IoT, surveillance, connected home, access control
  • Disaster Recovery Planning

Network management Services

Your computer network is the backbone of your operation. It needs to be reliable, secure and manageable. Networking design and configuration services from PACNET can help you upgrade an existing network or design and install a new one.

Networking design and configuration starts with understanding your short- and long-term business plans. Once we understand how your business needs to operate, we help you choose and configure the type and number of computers, servers and devices you’ll need to accomplish your goals. We can suggest the appropriate equipment such as switches, routers, firewalls and more. Our custom networking design and configuration plan will be designed and implemented to support your business plan and budget. You should experience marked improvements on your bottom line once your IT network is configured to meet your business objectives.

Our professional networking design and configuration services ensure your network processes data as fast and efficiently as possible. We also assess whether the level of security in place. PACNET experts can help you identify the data you most need to protect, and then help you deploy the appropriate systems to ensure it stays safe.  We design high-performance networks to help you efficiently run and grow your business.

Not sure what your networking needs are? Consider a PACNET System Assessment. Our assessment can help you uncover potential problems before they become more costly issues. No job is too big or small. Give us a call !

Check out our networking services:

  • Computer network installation and services
  • Wireless network services and support
  • Mobile device support
  • Server installation and support
  • Network security
  • Network integration services
  • Computer cabling
  • Hardware and software purchasing and installation

Backup solutions


You never think losing your files will happen to you until it actually does, and you're caught without a backup. Backups are extremely easy to keep, so there's no reason not to have one. Whether you accidentally delete a file or lose a bunch of your data to a hard drive crash, regularly backing up your computer is always a good idea. Let me help you choose which backup solution to use and how to set it up.

Local Backup

Through local image backup we can backup your operating system, applications, and databases on a regular basis to a server or other onsite backup hardware, making data recovery easier.

  • Automatic and regular backups so you can focus on other daily tasks
  • Cost effective and stress-free administration of your data backups
  • Reports on the status of your daily data backups
  • Protection for your servers, on-site workstations and mobile computers.

Remote Backup

Offsite data backup capabilities are available, ranging from nightly file backup to cloud server virtualization. These offsite data backups provide added security in the event of a computer system crash or other facility disaster to get you up and running quickly.

  • Offsite backup at a remote facility
  • Automatic and regular backups so you can focus on other daily tasks
  • Reduction of outmoded backup devices such as tape, ZIP drives, DVDs or CDs
  • Military-grade encryption to ensure secure pass phrase recovery
  • Fast and easy recovery over the Web
  • Protection for your  servers, on-site workstations and mobile computers

Reliable Data Recovery

PACNET provides access to some of the most experienced data recovery specialists in the industry. One of our data recovery partners has one of the fastest standard turnaround times and highest desktop data recovery success rates in the industry. We recover Redundant Array of Independent Disk (RAID) data from all RAID levels from any loss scenario, including multiple drive failures, severe corruption and natural disasters.
Your data is critical to your business. Let PACNET handle your data backup and recovery needs.

PACNET specializes in recovering data from all types of hard drives. No matter which operating system (PC, Mac, Unix, Linux, Etc.) or connection type (IDE, SATA, SCSI, etc.).

Approximately 85% of all unrecoverable data is a direct result of errors caused by inexperienced or unqualified recovery attempts. If your hard drive is exhibiting any of the following symptoms, turn off the computer. It is vital that you not run any software utilities or take any action until you have fully assessed your situation.

If your hard drive shows any of the following symptoms, turn off the computer.

  • Drive Is making unusual noises

  • Not Powering on

  • Spilled Liquid On The Keyboard

  • "No Operating System Found"

  • Accidentally Formatted Drive or Deleted Important Files

  • Device accidentally dropped

  • "Blue Screen of Death"

  • Can't See Your Files

  • Drive "Hangs" during boot

  • Erased Critical Data

  • S.M.A.R.T. Warning At Startup

Web Design

Are you looking to create a website?

If you're a business, group or just want a place to call home on the internet we can help. PACNET is here to help you. Our goal is to create a website that you can easily manage. There is nothing more frustrating than having a nice site built then not being able interact with it once the design company hands it off. We utilize an easy to use framework that takes little to no web design skills to interact with. Take a look below at what we offer.


Our areas of expertise in web Design include:

  • Web and Mobile Design
  • Digital Marketing
  • Branding
  • Social Networking
  • Search Engine Optimization
  • E-Commerce Design
  • Web Hosting
  • Maintenance

Visit B2U for more information on Business Development, "Bringing Business to You".

Emergency Services

When your computer shuts down, your business drops. We understand this problem and want to help you. Contact PACNET and one of our local technicians will take care of you and get you back in the saddle as soon as possible.

No matter what your problem is, there is always a solution. When your hard drive crashes, our experts are able to recover most data. In some cases, we can intervene and solve problems remotely via telephone and Internet.

If you are concerned about computer crashes the best solution is prevention through regular software and hardware maintenance. If Windows asks you to update the system we recommend our customers to accept it. Even with recent hardware and software, crashes are possible. To minimise data loss we recommend regular backups on external media.

Malware Protection


Are you worried about malware infecting your computer or website? Our team of experts is here to help! We offer a range of services designed to protect your devices and data from malicious attacks. Whether you’re a small business owner or an individual user, we have the tools and expertise you need to stay safe online.

Our services include malware removal, virus scanning, and security audits. We use the latest technology and techniques to identify and eliminate threats before they can cause damage. With our help, you can rest easy knowing that your devices and data are secure.

Don’t let malware ruin your day. Contact us today to learn more about our services and how we can help keep you safe online.

  • Anti-Virus
  • Malware - Ransomware
  • System recovery

Disaster management

Disaster management is everyone’s responsibility ensuring that their responsabilities has a disaster recovery plan. It is even true for the digital world. PACNET can help you prepare for the worse with disaster recovery plan, business continuity plans, remote locations, temporary workforce.

PACNET Remote™

we can act quickly for most of your assistance requests.


  • Phone assistance
  • Online assistance
  • Offline assistance
  • Remote training


  • Reduced price
  • Immediate resolution of the problem
  • Competitive price
  • No travel costs
  • Rapid intervention
  • Out of production hour interventions
  • Non disruptive maintenance
  • Training on users' own workstation
  • Focused and personalized training

When you need assistance, you contact us on +32-495-521228 or via our contact form. Upon receipt of your request, our technician will take action within 8 hours and connect to your system. Remote assistance means that you still are online the Internet. If your connection is down, we can connect via a regular analog modem. In most cases, the remote assistance will solve your problem. In the event the remote solution does not help, we can agree on an onsite intervention.

PACNET is a service "à la carte". Together, we define a number of intervention units. PACNET Remote™ supports most operating systems, any Microsoft supported versions of Windows, any supported Mac OS, Linux, and even Smarphones with Mac iOS & Android; stand alone or in a network. To fully use PACNET Remote, you need a broadband connection to the internet. If you don't have a broadband connection, a simple analog modem will allow the connection.

As a registered PACNET Remote™ customer, you are granted a priority on all your assistance requests.

PACNET Remote™ uses a highly secured software system to connect to your system. The connection between your system and our system is encrypted. Today's technology guarantees that the connection is safe for at least 48 hours. Knowing that each connection to PACNET lasts in average 15-30 minutes and each new connection has a new key, we can assure you entire confidentiality of the system. In addition, we secure further by adding passwords.